Cookies Policy

Effective Date: May 20, 2026

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

2. How We Use Cookies

We use cookies for the following purposes:

  • Essential website functionality
  • Remembering your cookie preferences
  • Understanding how visitors use our site
  • Improving website performance

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation and access to secure areas. The website cannot function properly without these cookies.

  • Cookie Consent: Remembers your cookie preferences
  • Session Management: Maintains your session while browsing

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve how our website works.

  • Analytics: Tracks page visits and user behavior
  • Site Performance: Monitors loading times and errors

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your service preferences and previously selected options.

4. Third-Party Cookies

We may use third-party services that set cookies on our behalf for analytics purposes. These services are bound by their own privacy policies:

  • Google Analytics (website usage statistics)

5. Cookie Duration

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period):

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Typically expire after 12 months

6. Managing Cookies

You have several options for managing cookies:

Cookie Banner

When you first visit our website, you can accept or reject non-essential cookies through our cookie banner.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block all cookies
  • Delete all cookies when you close your browser

Browser-Specific Instructions

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

7. Impact of Disabling Cookies

If you disable cookies, some features of our website may not function properly:

  • You may need to re-enter information on subsequent visits
  • Some personalization features will not work
  • We won't be able to remember your cookie preferences

Essential cookies cannot be disabled as they are necessary for the website to function.

8. Do Not Track Signals

Our website does not currently respond to Do Not Track (DNT) signals from browsers. We may implement DNT recognition in the future as standards develop.

9. Updates to This Policy

We may update this cookies policy periodically to reflect changes in our practices or legal requirements. The effective date at the top of this page indicates when the policy was last revised.

10. Contact Us

If you have questions about our use of cookies, please contact us:

Email: [email protected]
Address: 127 Botanical Drive, Melbourne VIC 3004, Australia