Privacy Policy

Effective Date: May 20, 2026

1. Information We Collect

We collect information that you provide directly to us when you request services, including your name, email address, property address, and details about your garden care needs.

We also automatically collect certain information when you visit our website, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to:

  • Provide garden care services and respond to your inquiries
  • Schedule property assessments and service visits
  • Send service updates and maintenance reminders
  • Improve our website and services
  • Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in our operations
  • Law enforcement when required by law
  • Professional advisors such as lawyers and accountants

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Under Australian privacy law, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

6. Cookies

We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, see our Cookies Policy.

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated effective date.

9. Contact Us

If you have questions about this privacy policy or wish to exercise your privacy rights, contact us at:

Email: [email protected]
Address: 127 Botanical Drive, Melbourne VIC 3004, Australia

10. Australian Privacy Principles

This privacy policy is designed to comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).